Frequently Asked Question

Firewalls

A firewall is a program that protects your computer from offensive websites and hackers while you are connected to the internet. For example, a home computer may use a program such as Zone Alarm Pro or Norton's Internet Security, a suite of programs that includes a firewall. In a workplace, if a computer is connected to a network, the firewall may set up by the organisation's computer support staff. Firewalls can block access to FLO. For example, when go to access the FLO login page your web browser displays an error page, "page is unavailable" or "cannot be displayed". If you are having this problem you most likely need to adjust the settings on your firewall program to allow you access to FLO. If you're using a computer in the workplace, you may need to consult with the organisation's computer support staff.

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Computer requirements

To study online you will need regular access to: All of these facilities are available for students on campus at any of the libraries and in the faculty computing labs for students. Guidelines are provided below if you would like to set up your own online study facilities. Our recommendations are for minimum and preferred standards for equipment and software. You will still be able to do your work online if you have an earlier model computer or modem, but you may be frustrated by slow modem and Internet connections or a computer with slow processing speeds or limited memory.